Metatransactions (also known as Gasless transactions) make using Colony free, but are sometimes incompatible with legacy features such as unwrapping CLNY tokens.
If you run into an error involing Metatransactions, not to worry! It's easy to disable and re-enable this feature.
Enabling and Disabling Metatransactions
Metatransactions are enabled by default. To disable or re-enable Metatransactions, click on your profile icon and navigate to your Settings page.
Then, click the Advanced Settings tab. Here, you'll see the option to turn Metatransactions on or off.
Once you've made your selection, click Save and retry the transaction that produced the error.